Frequently Asked Questions

Should I book a physiotherapy appointment?

If you have an injury or pain in your body brought on by a specific incident or aggravated by certain positions/postures, then physiotherapy is likely to help you. 

People come to physiotherapy for all sorts of reasons that might include rehabilitation after surgery, for a sports injury, for a niggle that won't go away, or even just to try and prevent issues from occurring in the future (prehabilitation).

If you are still determining if physiotherapy is for you, call or message us, and we can discuss the matter before you book.

What will happen on my first visit?

Before any investigation or treatment, there will be some paperwork to complete, so please arrive five minutes before your first appointment.

Matt will take some time to discuss your issue, goals, past medical history and what sort of things you like doing; This helps build a picture of how best to proceed and what possible contributory factors may be influencing your symptoms.

After that, Matt may look, move and feel the relevant area and ask you to carry out specific tasks or movements; This helps determine what is causing the issue. Once the investigation is complete, Matt will explain the problem and how best to proceed. In most cases, treatment can then begin. This may range from hands-on manual therapy (joint mobilisation, manipulation/massage/ stretching), specific exercise rehabilitation or simply a chat outlining how best to manage the symptoms.

What should I wear to my appointment?

It is best to wear comfortable clothes to your appointment that is easily adjusted to allow Matt to see and move the relevant area freely. Sports-type clothing, e.g., shorts and t-shirts/ vest tops, are ideal if you have any.

Do I need to see my doctor before coming?

You can book an appointment without seeing your doctor first so that we can get you better faster.

However, once we have assessed you, we may decide that referring you to your doctor or another specialist is the best way forward.

Will treatment assessment/treatment hurt?

During an assessment, Matt will always consider how severe and easily provoked symptoms are before proceeding; this will help keep any pain to a minimum. Treatments can sometimes be uncomfortable, and communication is vital, so if you have concerns before, during, or after the treatment, please discuss them with Matt.

How much will treatment cost?

We have a standard treatment cost of £55 per session (from 1st April 2024.

How long will a session last?

A typical session will last around 40-45 minutes. If you require more time, please get in touch with us to discuss a longer appointment.

Is there parking at the clinic?

Yes there are a number of options for parking. There is a public car park on Stewart Street that cost £1 for up to 2 hours. There are three blue badge parking spots within meters of the clinic. There are also free parking options if you use either of the local supermarkets during your visit.

Do you do massage/sports massage?

Some treatments will involve a degree of massage. Matt has a Level 3 Diploma in sports massage and teaches sports massage to undergraduate physiotherapy students. When the diary allows, appointments can be booked for sports massage, but priority will be given to people with a current injury. We have other therapists we can recommend if we can't fit you in.